Shipping & Returns

THANK YOU SO MUCH FOR SHOPPING AT XIPITECA

DUE TO COVID SHIPPING WILL RESUME March 24, 2021

EXPECT DELAYS.

ORDER PROCESSING
Most orders take 2-3 Weeks, does not include custom orders or our Ethically Made Apparel Line. Also does not include shipping timeline from USPS.

EXPECT SHIPPING DELAYS
Unfortunately, due to COVID-19, USPS is taking longer than usual. We do not control how long USPS delivers your package.

Package taking too long to be delivered? CONTACT 1-800-ASK-USPS.

EXCHANGE & RETURN POLICY
We do not offer any exchanges, returns or refunds of any kind to any of our products including Jewelry, Apparel and Face Masks.

All sales are final.

STOLEN / LOST PACKAGES
We are not responsible for any stolen or lost packages. For these issues please contact USPS directly at 1-800-ASK-USPS.

DAMAGED OR WRONG ITEMS
If your item was damaged thru the shipping process, please email us at ordersxipiteca@gmail.com within 7 days to correct the issue. We cannot help you after the 7 days or if the item has been worn/used. We are not responsible for wear & tear.